Welcome to Memoriq Trends. These Terms & Conditions (“Terms”) govern your access to and use of our website, https://memoriqtrends.com/ , and your purchase of products from us.
By accessing, browsing, creating an account, or placing an order through the Website, you agree to be bound by these Terms. Please read them carefully before using our Website.
If you do not agree with these Terms, please do not use the Website or place an order.
1. About Memoriq Trends
Memoriq Trends operates an online shopping platform offering products such as fashion jewellery, gifts, photo frames, lifestyle products, and other products listed on the Website.
For questions regarding these Terms or your orders, you may contact us at:
Memoriq Trends
Email: memoriqtrends@gmail.com
Website: https://memoriqtrends.com/
2. Eligibility
By using this Website, you confirm that:
- You are legally capable of entering into a binding agreement under applicable law.
- The information you provide to us is accurate and complete.
- You will use the Website only for lawful purposes.
- You will not use the Website to commit fraud, abuse, or any unlawful activity.
If you are under the applicable legal age to enter into a contract, you may use the Website only with the involvement and supervision of a parent or legal guardian, where permitted by law.
3. Website Use
You agree not to:
- Use the Website for any unlawful or fraudulent purpose.
- Attempt to gain unauthorized access to our Website, servers, systems, or accounts.
- Interfere with the operation or security of the Website.
- Introduce viruses, malware, or other harmful code.
- Copy, reproduce, modify, distribute, or exploit Website content without authorization.
- Use automated systems or bots to access or collect information from the Website without our permission.
- Impersonate another person or provide false information.
- Abuse promotional offers, discount codes, referral programs, or other benefits.
We reserve the right to restrict or terminate access to the Website if we reasonably believe that these Terms have been violated.
4. Product Information
We make reasonable efforts to ensure that product descriptions, images, prices, colours, sizes, specifications, and other information displayed on the Website are accurate.
However:
- Product colours may appear slightly different depending on your device or screen settings.
- Images may be for illustrative purposes and may not always represent the exact appearance of a product.
- Minor variations in handmade, printed, customized, or manufactured products may occur.
- Product availability may change without prior notice.
- We reserve the right to correct errors or inaccuracies in product information.
If a material error affects an order you have placed, we may contact you to discuss the issue or cancel the affected order and provide an applicable refund.
5. Prices and Taxes
All product prices displayed on the Website are subject to change without prior notice.
The applicable price for an order is the price displayed at the time the order is placed, except where there is an obvious pricing or technical error.
Applicable taxes, shipping charges, handling charges, or other fees, if any, will be displayed during the checkout process or otherwise communicated to you.
6. Product Availability
We do not guarantee that every product displayed on the Website will always be available.
A product may become unavailable after you add it to your cart or even after you place an order.
If an ordered product is unavailable, we may contact you regarding available alternatives or cancel the affected item/order and process an applicable refund.
7. Account Registration
Certain Website features may require you to create an account.
You are responsible for:
- Providing accurate account information.
- Keeping your login credentials confidential.
- Maintaining the security of your account.
- Informing us if you believe your account has been accessed without authorization.
You are responsible for activities carried out through your account unless caused by circumstances outside your reasonable control.
We reserve the right to suspend or terminate accounts that contain false information or are used in violation of these Terms.
8. Orders
When you place an order through the Website, you are making a request to purchase the selected products.
After receiving your order, we may send an order confirmation or acknowledgment. An order confirmation does not necessarily guarantee that the order can be fulfilled in every circumstance.
We reserve the right to refuse, cancel, or limit an order where reasonably necessary, including in situations involving:
- Product unavailability
- Incorrect product or pricing information
- Payment problems
- Suspected fraud or unauthorized activity
- Duplicate or unusually large orders
- Incorrect shipping information
- Violation of these Terms
- Technical or system errors
If we cancel an order after payment has been received, we will process an applicable refund using the available payment/refund method.
9. Payment
Payments may be processed through third-party payment service providers available at checkout.
By submitting payment information, you authorize the applicable payment provider to process the transaction for your purchase.
We do not guarantee the availability of any particular payment method at all times.
If a payment is declined, reversed, failed, or otherwise not successfully completed, we may cancel or hold the relevant order until payment is successfully received.
10. Shipping and Delivery
We aim to dispatch and deliver orders within the estimated timeframes communicated on the Website or during checkout.
Delivery times may vary depending on:
- Delivery location
- Product availability
- Courier or logistics provider
- Weather conditions
- Public holidays
- Natural events
- Transportation disruptions
- Incorrect or incomplete delivery information
- Other circumstances beyond our reasonable control
Estimated delivery dates are not guaranteed unless expressly stated otherwise.
You are responsible for providing a complete and accurate delivery address and contact information.
We are not responsible for delays caused by incorrect addresses, unavailable recipients, courier restrictions, or circumstances outside our reasonable control.
11. Inspection of Orders
When your order is delivered, we recommend checking the package and products as soon as reasonably possible.
If you receive an incorrect, damaged, defective, or incomplete item, please contact us promptly with your order details and any supporting photographs or videos that may help us investigate the issue.
Any return, replacement, refund, or exchange will be handled according to our applicable Cancellation & Refund Policy.
12. Cancellation, Returns and Refunds
Orders may be cancelled, returned, exchanged, or refunded only in accordance with our applicable cancellation, return, replacement, and refund policies.
Eligibility may depend on factors such as:
- Product category
- Condition of the product
- Time elapsed since delivery
- Whether the product has been used, worn, altered, washed, damaged, or otherwise handled
- Availability of the original packaging
- Reason for the return
- Applicable consumer laws
Before returning any product, customers should contact us and follow the return instructions provided by Memoriq Trends.
We reserve the right to reject returns that do not satisfy the applicable return conditions, subject to your rights under applicable law.
13. Promotional Offers and Discount Codes
From time to time, we may offer promotional discounts, coupons, special prices, or other promotional benefits.
Unless otherwise stated:
- Promotions may have specific eligibility requirements.
- Each promotion may have its own validity period.
- Promotional offers cannot necessarily be combined.
- A discount code may be limited to one use per customer/order.
- We may withdraw or modify a promotion where reasonably necessary.
- Promotional offers have no cash value unless expressly stated otherwise.
We reserve the right to refuse promotional benefits where we reasonably believe they have been obtained through misuse, fraud, or unauthorized means.
14. Intellectual Property
All content on the Website, including but not limited to:
- Logos
- Brand names
- Product images
- Photographs
- Graphics
- Text
- Product descriptions
- Website design
- Icons
- Videos
- Layout
- Software and other materials
may be owned by or licensed to Memoriq Trends and may be protected by applicable intellectual-property laws.
You may access and use the Website for personal, non-commercial shopping purposes.
You may not reproduce, copy, modify, publish, distribute, sell, transmit, or commercially exploit Website content without our prior written permission, except where permitted by applicable law.
15. User Reviews and Content
If the Website allows you to submit reviews, comments, photographs, feedback, or other content, you agree that:
- Your content must be truthful and based on your genuine experience.
- You must not submit unlawful, defamatory, abusive, misleading, obscene, or infringing content.
- You must not upload content that violates another person’s privacy or intellectual-property rights.
- You must not use reviews to promote unrelated businesses or products.
By submitting content to us, you grant Memoriq Trends a non-exclusive, royalty-free, worldwide license to use, reproduce, display, publish, and distribute that content for business, promotional, and Website-related purposes, subject to applicable law.
We reserve the right to remove content that violates these Terms or applicable law.
16. Third-Party Services
Our Website may use or link to third-party services, including payment processors, shipping providers, analytics services, communication platforms, and social-media services.
Your use of third-party services may be subject to the third party’s own terms and privacy policies.
Memoriq Trends is not responsible for the availability, content, security, or independent practices of third-party services, except to the extent required by applicable law.
17. Website Availability
We aim to keep the Website available and functioning properly, but we do not guarantee that it will always be:
- Available without interruption
- Free from errors
- Free from viruses or harmful components
- Compatible with every device or browser
- Completely accurate or current
We may temporarily suspend, modify, update, or discontinue portions of the Website for maintenance, security, technical, or business reasons.
18. Limitation of Liability
To the maximum extent permitted by applicable law, Memoriq Trends will not be responsible for indirect, incidental, special, consequential, or unforeseeable losses arising from your use of the Website or purchase of products.
Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.
Your statutory consumer rights remain unaffected.
19. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless Memoriq Trends, its owners, employees, service providers, and representatives from claims, losses, liabilities, damages, costs, or expenses arising from:
- Your violation of these Terms
- Your unlawful use of the Website
- Your misuse of your account
- Your violation of another person’s rights
- Content submitted by you that violates applicable law or third-party rights
This provision does not apply to the extent that a claim results from our own unlawful conduct or liability that cannot legally be excluded.
20. Force Majeure
We will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including but not limited to:
- Natural disasters
- Floods
- Earthquakes
- Fire
- Epidemics or pandemics
- War or civil unrest
- Government restrictions
- Strikes
- Transportation disruptions
- Internet or telecommunications failures
- Courier or logistics disruptions
- Power failures
- Other unforeseen events beyond our reasonable control
21. Privacy
Your use of the Website is also subject to our Privacy Policy, which explains how we collect, use, store, and protect personal information.
By using the Website, you acknowledge that you have read our Privacy Policy.
22. Changes to These Terms
We may update or modify these Terms from time to time.
Any changes will become effective when the revised Terms are posted on the Website, unless a different effective date is specified.
Your continued use of the Website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.
23. Governing Law and Jurisdiction
These Terms shall be governed by and interpreted in accordance with the laws applicable in India.
Subject to any mandatory consumer-protection rights or other applicable legal requirements, disputes relating to these Terms or your use of the Website shall be subject to the jurisdiction of the appropriate courts having jurisdiction over the relevant matter.
24. Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision shall be interpreted or modified to the extent necessary to make it enforceable, where permitted by law.
The remaining provisions shall continue to remain in effect.
25. Entire Agreement
These Terms, together with our Privacy Policy and other policies or terms specifically referenced on the Website, constitute the terms governing your use of the Website and purchases from Memoriq Trends, subject to applicable law.
26. Contact Us
If you have questions about these Terms & Conditions, an order, or any issue relating to our Website, please contact:
Memoriq Trends
Email: memoriqtrends@gmail.com
Website: https://memoriqtrends.com/
Thank you for shopping with Memoriq Trends.