Welcome to Memoriq Trends (“we,” “us,” “our,” or “Memoriq Trends”). We respect your privacy and are committed to protecting the personal information you provide when you visit or use our website, https://memoriqtrends.com/ , place an order, create an account, contact us, or otherwise interact with our services.
This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices available to you.
By using our Website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Depending on how you use our Website, we may collect the following categories of information:
A. Personal Information
When you create an account, place an order, contact us, or use certain features of our Website, we may collect information such as:
- Full name
- Email address
- Phone/mobile number
- Billing address
- Shipping/delivery address
- Account login information
- Order and purchase details
- Information you provide when contacting customer support
- Any other information you voluntarily provide to us
B. Payment Information
When you make a purchase, payment information may be processed by our third-party payment service providers.
We may receive information such as payment status, transaction reference, payment method, or other transaction-related information. We generally do not store complete debit card, credit card, banking, or other sensitive payment credentials on our own servers.
Payment information is handled according to the privacy policies and security practices of the applicable payment provider.
C. Automatically Collected Information
When you visit our Website, certain technical information may be collected automatically, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Date and time of visits
- Referring website or source
- General usage and interaction information
- Cookies and similar technologies
This information may be used to maintain, secure, and improve our Website and services.
2. How We Use Your Information
We may use the information we collect for purposes including:
- Processing and fulfilling your orders
- Delivering products to you
- Confirming and communicating about your orders
- Providing customer support
- Managing customer accounts
- Processing payments and refunds
- Responding to inquiries and requests
- Improving our products, Website, and services
- Personalizing your shopping experience
- Maintaining shopping cart, wishlist, comparison, and account functionality
- Detecting and preventing fraud, abuse, unauthorized activity, or security threats
- Sending service-related communications
- Sending promotional or marketing communications where permitted by law
- Understanding Website usage and customer preferences
- Complying with applicable laws and legal obligations
3. Cookies and Similar Technologies
Our Website may use cookies and similar technologies to provide essential functionality and improve your browsing experience.
Cookies may help us:
- Remember items in your shopping cart
- Keep you signed in
- Remember preferences
- Understand how visitors use our Website
- Improve Website performance
- Provide relevant content or marketing, where applicable
- Maintain Website security
You can adjust your browser settings to block or delete cookies. However, disabling certain cookies may affect the functionality of parts of the Website, including shopping or account features.
4. How We Share Your Information
We do not sell or rent your personal information to third parties for their own independent marketing purposes.
We may share information when reasonably necessary with trusted third parties, including:
- Payment processors and payment service providers
- Shipping and courier partners
- Website hosting and technology providers
- Customer support or communication service providers
- Analytics and Website performance providers
- Marketing or advertising service providers, where applicable
- Professional advisers, such as legal, accounting, or compliance providers
- Government authorities or law-enforcement agencies when required by applicable law
Third-party service providers may process information only as necessary to provide their services to us or as otherwise permitted by applicable law.
5. Order and Delivery Information
To successfully process and deliver an order, we may need to provide relevant information such as your name, phone number, and delivery address to payment, logistics, courier, and delivery partners.
These parties may use the information only for purposes related to providing their services and fulfilling your order, subject to their own applicable privacy policies and legal obligations.
6. WhatsApp and Other Communication Channels
If you contact us through WhatsApp, email, phone, social media, or another communication channel, we may receive and retain the information you provide during that interaction.
You should avoid sending unnecessary sensitive personal information through these communication channels.
Third-party communication platforms may process your information according to their own privacy policies and terms.
7. Marketing Communications
Where permitted by applicable law, we may send you promotional communications about products, offers, discounts, new collections, or other updates.
You may unsubscribe from promotional emails by using the unsubscribe option included in the relevant communication or by contacting us.
Even if you opt out of promotional communications, we may still send essential service-related communications, such as order confirmations, delivery updates, payment notifications, or important account information.
8. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.
However, no method of transmitting or storing information online can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of your information.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
- Fulfilling orders
- Maintaining customer accounts
- Providing customer support
- Resolving disputes
- Preventing fraud and abuse
- Maintaining business and transaction records
- Complying with applicable legal, tax, accounting, and regulatory requirements
When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.
10. Third-Party Websites and Services
Our Website may contain links, integrations, payment services, social-media features, or other connections to third-party websites and services.
We are not responsible for the privacy practices, content, security, or policies of third-party websites or services.
We encourage you to review the privacy policy of any third-party service before providing it with personal information.
11. Children’s Privacy
Our Website is intended for general consumers and is not knowingly directed toward children who are not legally permitted to use online shopping services.
We do not knowingly collect personal information from children in violation of applicable law.
If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
12. Your Privacy Rights
Depending on applicable law, you may have certain rights concerning your personal information, which may include the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of personal information, subject to legal requirements
- Withdraw consent where processing is based on consent
- Opt out of certain marketing communications
- Raise a privacy-related complaint or concern
To exercise an applicable privacy right, please contact us using the details provided below.
We may need to verify your identity before processing certain requests.
13. Accuracy of Information
You are responsible for providing accurate and up-to-date information when creating an account or placing an order.
If your information changes, you may contact us or update your account information where the Website provides that functionality.
14. International Data Transfers
Some service providers used by us may process information on servers or in locations outside your state or country.
Where personal information is transferred or processed across jurisdictions, we will take reasonable steps to ensure that such processing is conducted in accordance with applicable privacy and data-protection requirements.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, Website, services, technology, or applicable laws.
When we make changes, we will update the “Last Updated” date at the top of this page.
We encourage you to review this Privacy Policy periodically.
16. Contact Us
If you have questions, concerns, or requests relating to this Privacy Policy or your personal information, please contact us:
Memoriq Trends
Email: memoriqtrends@gmail.com
Website: https://memoriqtrends.com/
We will make reasonable efforts to respond to privacy-related requests within the period required by applicable law.
17. Consent
By using our Website, creating an account, placing an order, or voluntarily providing personal information to us, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of information as described above, to the extent permitted by applicable law.
Memoriq Trends reserves the right to update this Privacy Policy when necessary to reflect changes in our services, technology, or applicable legal requirements.